Frequently Asked Questions

Are your furniture pieces authentic American made?

Yes. The vast majority of our solid wood furniture and custom upholstery is proudly bench-made in the United States, utilizing sustainably sourced domestic hardwoods and premium materials.

Do you offer interior design services?

Yes, we offer complimentary design consultations. Our team of expert designers can help you with space planning, fabric selection, and choosing pieces that complement your home's unique style.

How long does shipping take?

Large items are shipped via our specialized white-glove delivery partners. Delivery typically takes 2-4 weeks. Standard decor items ship within 3-5 business days via standard carriers.

What is your return policy?

We accept returns on most standard items within 30 days of delivery. Items must be in their original condition. Please note that custom upholstery and made-to-order pieces are non-refundable. A restocking fee may apply to large furniture returns.

How do I care for my solid wood furniture?

Dust regularly with a soft, dry cloth. Avoid placing wood furniture in direct sunlight or near heat sources to prevent fading and cracking. Use coasters under beverages and wipe spills immediately.

Do you offer trade discounts?

Yes, we offer a dedicated Trade Program for certified interior designers, architects, and hospitality professionals. Contact our trade department for exclusive pricing and support.